Resolved -
SmartThings services remain stable and operational. This incident is fully resolved.
Oct 21, 21:35 UTC
Monitoring -
SmartThings services have been restored and are now operational. Our teams continue to actively monitor all systems to ensure stability.
Oct 21, 19:00 UTC
Update -
We've applied mitigations and are seeing signs of recovery, though the platform issues are not yet fully resolved. We appreciate your patience as we continue to work on a complete fix.
Oct 21, 03:05 UTC
Update -
We are continuing to work on a fix for this issue.
Oct 20, 22:55 UTC
Identified -
We are actively working to resolve ongoing impact to SmartThings services due to a third-party service disruption. While we do not have a definitive ETA at this time, our teams are fully engaged and remain committed to restoring full service. We deeply appreciate your patience as we work through this situation. We will continue to provide updates as new information becomes available.
Oct 20, 22:48 UTC