SmartThings services remain stable and operational. This incident is fully resolved.
Posted Oct 21, 2025 - 21:35 UTC
Monitoring
SmartThings services have been restored and are now operational. Our teams continue to actively monitor all systems to ensure stability.
Posted Oct 21, 2025 - 19:00 UTC
Update
We've applied mitigations and are seeing signs of recovery, though the platform issues are not yet fully resolved. We appreciate your patience as we continue to work on a complete fix.
Posted Oct 21, 2025 - 03:05 UTC
Update
We are continuing to work on a fix for this issue.
Posted Oct 20, 2025 - 22:55 UTC
Identified
We are actively working to resolve ongoing impact to SmartThings services due to a third-party service disruption. While we do not have a definitive ETA at this time, our teams are fully engaged and remain committed to restoring full service. We deeply appreciate your patience as we work through this situation. We will continue to provide updates as new information becomes available.
Posted Oct 20, 2025 - 22:48 UTC
This incident affected: Americas (Hubs, Devices, and Automations, Mobile App, Developer Tools, Platform APIs), Europe, Middle East, and Africa (Hubs, Devices, and Automations, Mobile App, Developer Tools, Platform APIs), and Asia Pacific (Hubs, Devices, and Automations, Mobile App, Developer Tools, Platform APIs).